One 2 One Medicine is about helping you succeed. We want you to do the best you possibly can do.

Our lecturers provide some of the best teaching, advice and guidance available. However, this is just the start of your revision, passing your exams is a team effort and requires a lot of hard work from your end too.
Unfortunately, there is no guarantee that by attending a One 2 One Medicine course you will pass your medical school exams, as nice as that would be.

Cancellation policy.

If you can’t make the Masterclass you have booked, don’t worry, you can still access all a recording of all the lectures online and once the textbook arrives you can work through the Masterclass in your own time. However, if you would prefer a traditional refund we can offer you 3 options:

1. Transfer you to another of the same category of Masterclass, free of charge.

2. If your cancellation is made before we post the textbook (normally within 12-24 hours from your booking) we will cancel your place on the course and fully refund you.

3. If your cancellation is made after 24-72 hours from the booking we can cancel your place on the course and ask you to post us back the textbook (keep in the unopened packaging, cross out your address, write clearly “return to sender” and drop off into a post box). Once we have received your textbook back we can refund you minus a £10 admin charge.

The small caveat to the above is if the course you are attending has sold out when you request to cancel your space. If that’s the case, we’ll need someone else to fill your place before processing any refunds. If you know someone – great! Just let us know their name & email. Alternatively, we can put your ticket back online and let you know when it sells

Credit card security.

All online credit card transactions are processed using secure encryption services. We do not receive or store any credit card details from these transactions.

Revision Material.

All apps and revision materials have been written by doctors and medical students. However, they are not designed to make a diagnosis and do not substitute professional clinical practice. Neither the authors nor One 2 One Medicine Limited affirm accuracy or accept responsibility and in no circumstance shall be liable, directly or indirectly, for any damages that occur as a result of using the revision material or apps.